Information collected
A report contains the selected category, broad region, optional error code, and timestamp. The server uses network address, user agent, and a browser-generated random identifier only to calculate a daily HMAC fingerprint.
Google Analytics
This site uses Google Analytics to understand anonymous page visits, device information, and interactions with the site. Google Analytics may use cookies or similar technologies to collect this information. It is used for aggregate site measurement and is separate from player problem reports.
Information not stored
Raw IP addresses and user agents are not written to the database. Reports contain no free text, account name, email, or game identity.
Retention
Individual reports are removed after 30 days. Minute-level operational metrics are kept for 90 days. Aggregated service history may be retained longer.
Controls
The same daily fingerprint and category count once per 15 minutes, with a maximum of five accepted reports per hour.